Terms and Conditions

Last Updated: [Insert Date]
Welcome to Meravee (“Company”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your access and use of our website, products, and services (collectively, the “Services”). By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of our Services.

  • 1. Definitions:-

    “Products” refer to cosmetic, skincare, beauty, or personal-care items manufactured, sold, or distributed by Meravee.
    “User”, “Customer”, “You” refers to any individual or entity accessing our website, purchasing our products, or using our Services.
    “Website” refers to www.meravee.com or any other domain owned by the Company.

  • 2. Eligibility:-

    To use our Services or purchase our products, you must:

    • Be at least 18 years old, OR using under parental/guardian supervision.
    • Have the legal capacity to enter into a binding contract.

    By using our Services, you represent that you meet these requirements.

  • 3. Product Information & Disclaimer:-

    • Meravee ensures accurate product descriptions, ingredient lists, usage guidelines, and safety instructions.
    • However, individual results may vary depending on skin type, environmental factors, and usage.
    • Products are not intended to diagnose, treat, cure, or prevent any disease and should not be considered medical advice.
    • Customers with allergies or sensitive skin must perform a patch test before use.
    • Meravee is not responsible for adverse reactions caused by misuse, failure to follow instructions, or undisclosed allergies.
  • 4. Orders & Payments:-

    • All prices listed on the Website are in INR (₹) unless otherwise stated.
    • We reserve the right to modify prices, discontinue products, or update product formulations at any time without prior notice.
    • Orders are confirmed only after:
      • Successful receipt of payment
      • Verification of order details
    • We may refuse or cancel any order due to stock unavailability, suspicious activity, or incorrect pricing.
  • 5. Shipping & Delivery:-

    • Delivery timelines shown on the Website are estimates and may vary based on location and external factors.
    • Meravee is not responsible for delays caused by:
      • Courier partners
      • Unforeseen circumstances (weather, strikes, natural disasters, etc.)
    • Ownership of the products transfers to you upon delivery.
  • 6. Returns, Refunds & Replacements:-

    To maintain hygiene and product safety standards:

    • Opened, used, or tampered products cannot be returned.
    • Returns are accepted only if:
      • You received a damaged product
      • The product delivered is incorrect
    • You must notify us within 48 hours of delivery with photo/video evidence.
    • Refunds, if applicable, will be processed to the original payment method within 7–10 business days.
  • 7. Intellectual Property:-

    • All brand names, logos, packaging designs, text, images, product formulations, and digital content are the intellectual property of Meravee.
    • You may not reproduce, distribute, modify, or commercially use our intellectual property without written permission.
  • 8. User Conduct:-

    By using our Services, you agree not to:

    • Violate any laws or regulations
    • Post misleading, defamatory, or harmful content
    • Interfere with the Website’s functionality
    • Attempt to gain unauthorized access to our systems
    • Use bots, scrapers, or automated tools to extract data
  • 9. Third-Party Links:-

    Our Website may contain links to third-party websites

    Meravee is not responsible for:

    • The content
    • Privacy practices
    • Security
    • Policies of external websites

    Users access third-party sites at their own risk.

  • 10. Limitation of Liability:-

    To the maximum extent permitted by law:

    • Meravee shall not be liable for indirect, incidental, consequential, or punitive damages arising from product use, website access, or transaction issues.
    • Our total liability, under any circumstance, will not exceed the amount paid by the customer for the product purchased.
  • 11. Warranty:-

    • Products are sold "as-is" and without warranties, except those explicitly required by applicable consumer protection laws.
    • No verbal advice or information from our team creates a warranty.
  • 12. Privacy & Data Protection:-

    Your privacy is extremely important to us.
    Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

  • 13. Indemnification:-

    You agree to indemnify and hold Meravee harmless against all claims, losses, liabilities, damages, costs, and expenses arising from:

    • Your misuse of our products
    • Violation of these Terms
    • Violation of any law or third-party rights
  • 14. Governing Law & Jurisdiction:-

    These Terms shall be governed by and interpreted in accordance with the laws of India.
    Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City/State], India.

  • 15. Modifications to the Terms:-

    Meravee reserves the right to modify or update these Terms at any time.
    Updates will be posted on the Website with the “Last Updated” date. Continued use of our Services constitutes acceptance of the revised Terms.